All Saints IT Support Remote Learning Update

Dear all,

With remote learning now in full effective please see below some useful links to assist you with any IT issues you may be having.

Contacting Support

Due to a high number of requests please can you email support@allsaints.peterborough.sch.uk if you require any help with home learning or accessing the live lessons.

Help Guides

As part of our work to support our students, parents and staff we have put together a number of help guides and training information on accessing home learning and using our Microsoft Platform. To access this please click here

Home Learning Devices

We are currently working our way through all of the requests for devices to access our home learning. Information will be sent out this week to those who have requested with an update on their device. Should you require a device due to your child not having access to any other device at home please email support@allsaints.peterborough.sch.uk

Accessing Microsoft Teams

We are away that some parents are having issues accessing Microsoft Teams. We have recently been informed that pupils are able to access Teams via games console if they are unable to access another device at home. Please see the information below on how to do this.

Using Games consoles to access remote learning

If you are thinking of using your Games console to access home learning please see the following link by Ruchi at Granta special school with her Sway document..